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Privacy Policy

The Mobile App for location mapping is developed by an external service provider for the exclusive use of the staff who is working at the various branches of the Oleevia Grameen Credits Private Limited (‘the Company’) and its associate field staffs by using the user name and password given to them by the Company.

The Customer version of Mobile app is for the exclusive use of enrolled customers of the Company. Nobody other than the branch staff and enrolled customers of the Company can login to this application unless the username and password are provided to them by the Company. The IMEI number of the mobile phones and devices on which this application is downloaded will be tracked by the Company directly or by its trusted third party service providers for its internal use and in accordance with its privacy policy.

  1. What information do we collect?

The Company collects information from a customer when he or she registers on the Company website, makes an enquiry with any of the communication channels operated by the Company, subscribe to the Company’s newsletter, responds to a survey or fills out a form. When ordering or registering on our site, as appropriate, the customer may be asked to provide the following details: name, e-mail address, mailing address, phone number.

A customer’s information may be collected, processed and stored through third party apps including CRM services which the Company has subscribed to or deployed otherwise.

  1. What do we use your information for?

The information that the Company collects from a customer may be used in one of the following ways:

  • To personalize a customer’s experience - Customer information helps us to better respond to a customer’s individual needs.
  • To improve our website- We continually strive to improve our website offerings based on the information and feedback we receive from our customers.
  • To improve customer service- Customer information helps us to respond more effectively to a customer’s service requests and support needs.
  • To process transactions and no sale- A Customer’s information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without a customer’s consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature- Customer information helps us to administer a contest, promotion, survey or other site feature.
  • To send periodic emails- Customer information helps us to send periodic emails and for promoting our products.

The email address a Customer provides may be used to send those customers information, respond to inquiries, and/ or other requests or questions.

  1. How do we protect customer information?

We implement a variety of security measures to maintain the safety of customers’ personal information when a Customer enters, submits, or accesses his or her personal information. We don’t sell customer information. We may pass information to third parties for further services and information is shared otherwise only with a Customer’s consent.

  1. Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to a computer’s hard drive through a web browser (if the user allows) that enable the site’s or service provider’s systems to recognize a user’s browser and capture and remember certain information. We use cookies to help us understand and save user preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction, so that we can offer better site experiences and tools in the future.

Our site cookies are shared across our group sites and group Companies.

  1. Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties a Customer’s or a website user’s personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing a Customer or user, so long as those parties agree to keep this information confidential. We may also release a usr’s information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

  1. Online privacy policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

  1. Your Consent

By using our site, a user including a Customer consents to our websites privacy policy.

  1. Contacting us

If there are any questions regarding this privacy policy you may contact us by providing the information requested below or use contact us form at website.

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Customer Care:

Email: [·]

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